Table of Contents
- 1. Overview
- 2. Data We Collect
- 3. How We Use Your Data
- 4. Legal Basis for Processing
- 5. Data Sharing & Disclosure
- 6. Cookies & Tracking
- 7. Data Retention
- 8. Data Security
- 9. Your Rights as a Data Subject
- 10. Minors & Age Restriction
- 11. Cross-Border Data Transfers
- 12. Data Protection Officer
- 13. Amendments to this Policy
- 14. Contact Us
About This Policy
This Privacy Policy applies to all personal data collected and processed by 002pub in connection with your use of the 002pub website at 002pub.net, its mobile-browser interfaces, and all services provided under the 002pub brand. It should be read alongside the Terms & Conditions and the Responsible Gaming Policy. By registering an account or using the 002pub platform, you acknowledge that you have read and understood this Privacy Policy.
002pub is a PAGCOR-regulated online gaming platform dedicated to serving Filipino players across the Philippines with a safe, transparent, and entertaining gaming experience. As part of our commitment to responsible operations, 002pub takes the privacy and security of your personal information very seriously.
This Privacy Policy has been prepared in compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations, and the issuances of the National Privacy Commission (NPC). It describes how 002pub, acting as the personal information controller, collects, uses, stores, shares, and protects the personal data of players, visitors, and all other individuals who interact with the 002pub platform.
We believe you have the right to know exactly what happens to your information. This document is written in plain, clear language — not buried in unnecessary legal jargon — so that every Filipino player, whether based in Metro Manila, Cebu, Davao, or any province in the archipelago, can fully understand their data rights and how 002pub honours them.
Our Privacy Commitment
002pub will never sell your personal data to third parties for marketing purposes. We will never use your data in ways that are not described in this Privacy Policy. You remain in control of your personal information at all times, and you may exercise your data subject rights by contacting our Data Protection Officer as described in Section 12.
002pub collects personal data in several ways: information you provide directly when registering or using the platform, information generated automatically through your use of the platform, and information received from third-party verification and payment service providers. The categories of personal data we collect are as follows:
| Category | Examples | Source |
|---|---|---|
| Identity Data | Full legal name, date of birth, nationality, government-issued ID number | Provided by you during registration and KYC verification |
| Contact Data | Mobile number (Philippine), email address, city/province of residence | Provided by you during registration |
| Financial Data | GCash number, PayMaya account, bank account name and number (BPI, BDO, Metrobank, UnionBank), transaction history | Provided by you; generated by platform transactions |
| KYC Documents | Scanned copies of Philippine passport, UMID, PhilSys National ID, driver's licence, or PRC ID | Provided by you for identity verification |
| Gaming Data | Game history, bet amounts, win/loss records, session durations, favourite games | Automatically generated through platform use |
| Technical Data | IP address, device type, browser type and version, operating system, screen resolution | Automatically collected via cookies and server logs |
| Behavioural Data | Pages visited, click patterns, time spent on platform, login timestamps | Automatically collected via analytics tools |
| Communications Data | Live chat transcripts, email correspondence, support ticket records | Generated through your interactions with 002pub support |
002pub does not collect sensitive personal information beyond what is strictly necessary for identity verification and regulatory compliance. We do not collect racial or ethnic origin, political opinions, religious beliefs, or health data unless directly relevant to a responsible gaming self-exclusion request.
002pub processes your personal data for specific, legitimate purposes that are directly connected to the operation of a regulated online gaming platform in the Philippines. We do not use your data for any purpose beyond what is described below:
- Account Registration & Management: To create and maintain your 002pub account, verify your identity, and ensure the security of your login credentials.
- KYC & Age Verification: To verify that you are at least 21 years of age and eligible to participate in online gaming under Philippine law and PAGCOR regulations.
- Payment Processing: To process deposits and withdrawals in Philippine Peso (PHP ₱) via your chosen payment method (GCash, PayMaya, BPI, BDO, Metrobank, UnionBank), and to maintain accurate transaction records.
- AMLA Compliance: To fulfil our obligations under the Philippine Anti-Money Laundering Act (AMLA) by monitoring transactions for suspicious activity and reporting to the AMLC where legally required.
- Regulatory Compliance: To comply with PAGCOR licensing requirements, NPC data privacy obligations, and all other applicable Philippine laws and regulations.
- Platform Security & Fraud Prevention: To detect, investigate, and prevent fraudulent activity, bonus abuse, collusion, and other prohibited conduct on the platform.
- Customer Support: To respond to your inquiries, process your complaints, and resolve disputes relating to your account or gaming activity.
- Responsible Gaming: To monitor gaming behaviour for signs of problem gambling, enforce self-exclusion requests, and provide personalised responsible gaming interventions where appropriate.
- Platform Improvement: To analyse aggregate usage data in order to improve the 002pub platform, optimise game offerings, and enhance the overall player experience for Filipino users.
- Direct Marketing: To send you relevant promotional offers, bonus notifications, and platform updates via email or SMS — but only if you have given your explicit consent to receive marketing communications. You may opt out at any time.
Under the Philippine Data Privacy Act of 2012, 002pub must have a lawful basis for processing your personal data. The following table identifies the legal basis applicable to each primary processing activity:
| Processing Activity | Legal Basis |
|---|---|
| Account registration and management | Performance of a contract (Terms & Conditions) |
| KYC identity and age verification | Legal obligation (PAGCOR licensing; Philippine law) |
| Deposit and withdrawal processing | Performance of a contract |
| AMLA transaction monitoring | Legal obligation (Republic Act No. 9160, as amended) |
| Fraud detection and platform security | Legitimate interest; legal obligation |
| Responsible gaming monitoring | Legal obligation (PAGCOR); legitimate interest |
| Customer support communications | Performance of a contract; legitimate interest |
| Direct marketing communications | Consent (explicit opt-in required) |
| Platform analytics and improvement | Legitimate interest (anonymised/aggregated data) |
002pub does not sell, rent, or trade your personal data to any third party for commercial gain. We share your personal data only in the limited circumstances described below, and only to the extent strictly necessary for each purpose:
- Regulatory Authorities: We are legally required to share certain data with PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other Philippine government bodies when required by law, court order, or regulatory directive.
- Payment Service Providers: To process your financial transactions, we share necessary payment data with GCash, PayMaya, BPI, BDO, Metrobank, and UnionBank. These providers process your data solely for payment purposes and are subject to their own data privacy obligations under Philippine law.
- KYC Verification Partners: To verify your identity and age, we work with licensed third-party KYC verification service providers. These partners process your identity documents solely for verification purposes and are contractually bound by strict confidentiality and data security obligations.
- Game Software Providers: Our game suppliers (including providers of JILI slots, live casino, and specialty games) may receive anonymised gaming session data necessary for the technical delivery of their games. They do not receive your personal identity or financial data.
- IT and Security Service Providers: Third-party providers who assist us with cloud hosting, cybersecurity, platform monitoring, and technical infrastructure may process your data solely on our instructions and under strict data processing agreements.
- Legal and Professional Advisors: We may share your data with our legal counsel, auditors, or compliance consultants where strictly necessary for the provision of professional services, subject to professional confidentiality obligations.
What We Never Do
002pub will never sell your personal data to advertising networks, data brokers, or third-party marketers. We will never share your data with other online gaming platforms or casino operators without your explicit consent. We will never disclose your personal data to any party that has not agreed to handle it in accordance with the Philippine Data Privacy Act of 2012.
002pub retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable Philippine laws and PAGCOR regulations. The following retention periods apply:
| Data Category | Retention Period | Reason |
|---|---|---|
| Account and identity data | Duration of account + 5 years after closure | PAGCOR licensing requirements; AMLA compliance |
| KYC documents | Duration of account + 5 years after closure | AMLA obligations; regulatory audit requirements |
| Financial transaction records | 5 years from transaction date | AMLA requirements (RA 9160); BIR compliance |
| Gaming history | 3 years from session date | Dispute resolution; responsible gaming monitoring |
| Customer support records | 3 years from last interaction | Dispute resolution; quality assurance |
| Marketing consent records | Until consent is withdrawn + 1 year | Proof of consent under Data Privacy Act |
| Technical and log data | 12 months from collection | Security monitoring; fraud detection |
Upon expiry of the applicable retention period, your personal data will be securely deleted or anonymised in accordance with 002pub's data disposal procedures, so that the data can no longer be linked to you as an individual.
002pub implements a comprehensive set of technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, alteration, disclosure, or destruction. Our security infrastructure includes:
- 256-bit SSL/TLS Encryption: All data transmitted between your device and the 002pub platform is encrypted using industry-standard 256-bit SSL/TLS protocols, ensuring that your personal and financial information cannot be intercepted in transit.
- Encrypted Data Storage: Personal data stored in 002pub's databases is encrypted at rest using AES-256 encryption. KYC documents and financial records are stored in isolated, access-controlled environments separate from general platform data.
- Role-Based Access Controls: Access to personal data is restricted on a strict need-to-know basis. 002pub employees can only access the specific data required to perform their job functions, and all access is logged and audited.
- Two-Factor Authentication (2FA): 002pub offers and encourages 2FA for all player accounts. Internal staff systems require mandatory 2FA for all access to systems containing personal data.
- Regular Security Audits: 002pub conducts periodic security assessments and penetration testing to identify and remediate vulnerabilities in our platform and infrastructure.
- Incident Response Plan: In the event of a personal data breach, 002pub has a documented incident response plan that includes notifying affected players and reporting to the National Privacy Commission within 72 hours of becoming aware of a breach, as required by the Data Privacy Act.
Your Role in Account Security
While 002pub maintains robust technical security measures, you also play an important role in keeping your account safe. Always use a strong, unique password for your 002pub account. Never share your login credentials with anyone. Enable 2FA on your account for an extra layer of protection. If you suspect your account has been compromised, contact 002pub support via live chat immediately.
Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by 002pub. These rights apply to all registered players, regardless of where in the Philippines you are located.
Right to be Informed
You have the right to be informed when your personal data is being collected and how it will be used. This Privacy Policy fulfils that obligation.
Right of Access
You have the right to request a copy of the personal data 002pub holds about you, including the purposes for which it is processed.
Right to Correction
You have the right to request correction of any inaccurate or incomplete personal data we hold about you. Contact support to update your records.
Right to Erasure
You have the right to request deletion of your personal data where it is no longer necessary, subject to legal retention requirements under AMLA and PAGCOR rules.
Right to Object
You have the right to object to processing of your data for direct marketing purposes at any time. Opt out of marketing emails by contacting support.
Right to Data Portability
You have the right to receive your personal data in a structured, commonly used format and to transmit it to another controller where technically feasible.
Right to Withdraw Consent
Where processing is based on your consent (e.g., marketing), you may withdraw that consent at any time without affecting the lawfulness of prior processing.
Right to Lodge a Complaint
If you believe 002pub has mishandled your personal data, you may file a complaint with the National Privacy Commission (NPC) of the Philippines.
To exercise any of the above rights, please contact the 002pub Data Protection Officer as described in Section 12. We will respond to all data subject requests within 15 business days of receipt, in accordance with the requirements of the Philippine Data Privacy Act.
002pub is strictly an adult gaming platform. Access to all real-money gaming features is restricted to individuals who are 21 years of age or older, in accordance with Philippine law governing casino-style gambling activities.
002pub does not knowingly collect or process the personal data of individuals under 21 years of age. Our registration and KYC verification processes include age verification checks designed to prevent underage registration. Any account found to belong to an individual under 21 years of age will be immediately and permanently closed, and all associated personal data will be handled in accordance with PAGCOR guidelines.
If you are a parent or guardian and you believe that a minor in your care has created a 002pub account or provided their personal data to us, please contact our support team immediately via live chat or by emailing [email protected]. We will investigate and take immediate action to close the account and delete the minor's data from our systems.
21+ Strict Policy
The 21+ age restriction on 002pub is non-negotiable and strictly enforced. No exceptions are made. If you are under 21, you must not attempt to register or use the 002pub platform. 002pub reports all underage gaming incidents to PAGCOR and cooperates fully with Philippine authorities in any related investigation.
As a Philippine-based online gaming platform, 002pub primarily stores and processes your personal data within the Philippines. However, certain technical service providers — such as cloud infrastructure providers, cybersecurity vendors, and game software suppliers — may operate data centres or processing facilities located outside the Philippines.
Where personal data is transferred outside the Philippines, 002pub ensures that such transfers comply with the requirements of the Philippine Data Privacy Act of 2012 and the issuances of the National Privacy Commission. Specifically, 002pub implements the following safeguards for cross-border data transfers:
- Contractual Safeguards: All third-party processors located outside the Philippines are required to enter into data processing agreements with 002pub that include binding data protection obligations equivalent to those required under Philippine law.
- Adequacy Assessment: Before transferring personal data to any foreign processor, 002pub assesses whether the destination country or the specific recipient provides an adequate level of data protection.
- Minimum Data Principle: Only the minimum personal data necessary for the specific processing purpose is transferred to foreign processors. Sensitive personal data such as KYC documents is not transferred internationally unless strictly required for regulatory compliance.
- NPC Registration: Where required by the National Privacy Commission's regulations on cross-border data flows, 002pub complies with applicable registration and notification requirements.
By using the 002pub platform and accepting this Privacy Policy, you acknowledge and consent to the transfer of your personal data to third-party processors in other countries, subject to the safeguards described above.
In accordance with Section 21 of the Philippine Data Privacy Act of 2012 and NPC Circular 17-01, 002pub has designated a Data Protection Officer (DPO) responsible for overseeing the platform's data protection strategy and ensuring compliance with applicable privacy laws.
The 002pub Data Protection Officer is responsible for:
- Monitoring 002pub's compliance with the Data Privacy Act, its Implementing Rules, and NPC issuances.
- Conducting and overseeing data protection impact assessments for new processing activities.
- Serving as the primary point of contact for data subjects exercising their rights under the Data Privacy Act.
- Coordinating with the National Privacy Commission on all matters relating to data privacy compliance.
- Managing the 002pub data breach response process, including notifications to affected data subjects and the NPC.
- Maintaining 002pub's Records of Processing Activities (ROPA) and other required documentation.
Contact the Data Protection Officer
To exercise your data subject rights, submit a data privacy inquiry, or report a concern regarding the handling of your personal data by 002pub, please contact the Data Protection Officer at: [email protected] with the subject line "Data Privacy Inquiry — [Your Full Name]". All data privacy inquiries will receive a written response within 15 business days of receipt.
002pub reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, updates to Philippine privacy laws and regulations, changes in PAGCOR licensing requirements, or improvements to our platform and services.
When material changes are made to this Privacy Policy, 002pub will notify registered players via email notification to your registered email address, a prominent notice on the 002pub platform upon your next login, or an in-platform notification via the 002pub messaging system — at least 15 days before the updated policy takes effect.
The effective date at the top of this Privacy Policy will always reflect the date on which the current version came into force. We encourage you to review this Privacy Policy periodically to stay informed about how 002pub protects your personal data. Your continued use of the 002pub platform after the effective date of an amended Privacy Policy constitutes your acceptance of the updated terms.
Previous versions of this Privacy Policy are archived and available upon request by contacting the 002pub Data Protection Officer.
If you have any questions, concerns, or requests relating to this Privacy Policy or the handling of your personal data by 002pub, please do not hesitate to reach out to us. Our team is available to assist you.
Privacy Inquiries
For all data privacy matters — including data subject rights requests, consent withdrawal, data breach reports, or general privacy questions — contact us at:
Email: [email protected] (Subject: "Data Privacy Inquiry")
Live Chat: Available 24/7 via the 002pub platform — Philippine Time (PHT)
We are committed to responding to all privacy inquiries within 15 business days of receipt, in full compliance with the Philippine Data Privacy Act of 2012.
If you are not satisfied with our response to your data privacy concern, you have the right to escalate your complaint directly to the National Privacy Commission (NPC) of the Philippines. The NPC is the government body responsible for administering and enforcing the Data Privacy Act, and accepts complaints from data subjects whose privacy rights have been violated.
Your trust is the foundation of everything we do at 002pub. Here is a quick summary of the six pillars of our privacy and data protection commitment to every Filipino player on our platform.
256-bit SSL Encryption
Every data exchange between your device and 002pub is protected by industry-standard 256-bit SSL/TLS encryption — the same security standard used by major Philippine banks. Your personal and financial data stays private in transit at all times.
Philippine Data Privacy Act Compliance
002pub is fully compliant with Republic Act No. 10173 — the Philippine Data Privacy Act of 2012. We have a designated Data Protection Officer, maintain a Records of Processing Activities register, and cooperate fully with the National Privacy Commission.
You Control Your Data
As a registered 002pub player, you hold full data subject rights under Philippine law — including the right to access, correct, delete, and port your personal data. You can exercise any of these rights by contacting our Data Protection Officer at any time.
Zero Data Selling Policy
002pub will never sell, rent, or trade your personal data to third-party advertisers, data brokers, or marketing companies. Your information is used exclusively to operate the 002pub platform, process your transactions, and fulfil our regulatory obligations.
Prompt Breach Notification
In the unlikely event of a personal data breach affecting your account, 002pub will notify you directly within 72 hours of becoming aware of the incident — and simultaneously report to the National Privacy Commission as required by the Data Privacy Act.
Transparent Retention Policies
We keep your data only for as long as legally required — typically 5 years for KYC and financial records under Philippine AMLA obligations — and securely delete or anonymise it once the retention period expires. No indefinite data hoarding, ever.
Play Safely at 002pub
Your privacy is protected. Your data is secure. And with over 1,200 games available in Philippine Peso — including JILI slots, live casino, sabong, bingo, Monster Plinko, and Ocean King Jackpot — there has never been a better time to enjoy online gaming on a PAGCOR-regulated platform you can trust. 21+ only. Play responsibly.